Support

How can we help?

Browse our FAQ, check the latest release notes, dive into a user guide, or get in touch with our team.

Submit a support request

Fields marked * are required.

Full Name *
Email Address *
Category *
Describe your issue *

Need help right now?

You can email our support team directly and we'll respond as quickly as possible.

✉️ support@bulltrout.co

What to expect

  • Submit your request
    Fill in the form with as much detail as you can.
  • Confirmation email
    You'll receive a copy of your submission immediately.
  • We reply within 1 business day
    Our team triages by category and priority.
  • Issue resolved
    We follow up until your issue is fully closed.

Tips for faster resolution

📋

Include your account email and organisation name.

🔁

Describe steps to reproduce the issue if it's a bug.

📸

Attach screenshots or error messages where possible.

🏷️

Choose the most relevant category so we can route your ticket correctly.